PsicoDesk Privacy Policy

Last updated:11/10/2025

Welcome to PsicoDesk. Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, protect, and share your data when you use the app’s features: Schedule, Reports, and Finances.

1. Information We Collect

We may collect the following types of information: Personal identification data: name, email, contact information, user identifiers, and login credentials. Financial data: session prices, completed and pending payments, and financial records linked to professional practice. Schedule data: appointment times, commitments, session packages, basic patient information (name, dates, contact, depending on what you enter). Report data: content you create in reports, edits, history, preferences (report types, formats). Technical and usage data: device type, operating system, device identifier, usage data (for example, how often you access certain features), error logs. Location and synchronization data (if applicable): if synchronization with external calendars or devices is enabled, location or time zone metadata may be collected.

2. Purpose of Data Use

We use your data to: Manage your calendar — allow creating, editing, and canceling appointments; synchronize between devices; enable notifications (if implemented). Create, store, edit, and display reports — maintain security, history, and version control. Manage finances — record payments, values, and statuses; generate summaries and provide accurate financial insights. Authenticate and authorize access — ensure that only you (or authorized persons) can access your data. Improve the app — understand how it is used, fix errors, optimize performance and features. Comply with legal or regulatory obligations, when required.

3. Data Storage and Protection

Sensitive data (reports, patient personal data) will be handled confidentially. Your data and sensitive data will be stored on secure servers with proper technical and organizational protection (encryption, backups, access control). Access to your data is protected by authentication (login/password or other chosen methods). We employ security measures to prevent unauthorized access, leaks, or data loss.

4. Data Sharing

We do not sell your data. We share information only: when necessary to provide scheduling, reporting, or financial services; if required by law or court order; in cases of security or fraud investigation; with trusted third parties who work with us (hosting providers, payment processors, etc.) under confidentiality agreements.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights: access the personal data we collect; correct or update inaccurate data; delete your data (when no longer necessary or legally permitted); limit or object to certain types of processing; request data portability (receive your data in a portable format); withdraw consent if processing is based on consent; opt out of notifications or marketing communications (if applicable).

6. Data Retention

We will retain your data while your account is active or as necessary to provide services. If the account becomes inactive, we will retain your data for 1 year. After this period of inactivity, the data will be deleted. We may also retain data for additional periods as required to meet legal obligations or resolve disputes. If you delete your account, we will remove or anonymize your sensitive information, unless legal or contractual obligations require otherwise.

7. Patient Privacy

If you enter patient data in reports or calendar: You are responsible for ensuring that you have consent or authorization to store and process such data. We recommend collecting only the data necessary for your professional purposes. Be careful when sharing or exporting reports to ensure personal information remains protected.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users through the app or by email when significant changes occur. The 'Last updated' date will be revised accordingly.

9. Contact

If you have questions, concerns, or requests regarding your data privacy, please contact us:

E-mail: psicodesk.info@gmail.com